Support
Churn Analysis Agent
aka “Churn Autopsy” in the catalog
Every cancellation gets an autopsy — the account's whole story assembled, an exit survey and win-back drafted, and the monthly pattern of why people really leave.
Qoren environment
churn-autopsy-agent
deploy churn-autopsy --runtime managed
schedule tasks --timezone workspace
✓ agent online · monitoring
What it does
The Churn Analysis Agent, on autopilot.
Each task runs on its own schedule in a managed environment. Adjust any of them, or add your own.
Weekdays at 08:00
Daily Churn Autopsy
Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events); update that state file. For each, assemble the account's story: tenure, the usage arc (PostHog — when engagement peaked…
Daily Churn Autopsy
Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events); update that state file. For each, assemble the account's story: tenure, the usage arc (PostHog — when engagement peaked…
last run · completed
Monthly on day 1 at 09:00
Monthly Churn Report
Send the monthly churn report from ~/state/churn-seen.json and ~/reports/churn/: churn reasons ranked by lost MRR, the single most fixable theme (the one change that would have saved the most), and which win-back attemp…
Monthly Churn Report
Send the monthly churn report from ~/state/churn-seen.json and ~/reports/churn/: churn reasons ranked by lost MRR, the single most fixable theme (the one change that would have saved the most), and which win-back attemp…
last run · completed
Example output
What it delivers.
A sample of what the Churn Analysis Agent produces. Illustrative, with fictional data.
Daily Churn Autopsy · Weekdays at 08:00
Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events); update that state file. For each, assemble the account's story: tenure, the usage arc (PostHog — when engagement peaked…
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Memory
Keeps its own workspace.
The agent maintains a persistent workspace between runs, so context carries forward instead of starting from scratch every time.
- 01Who the owner is — business, timezone, quiet hours, delivery channel
- 02Exit-survey questions, win-back offer policy (what's ever on the table), and which accounts are worth a save attempt
Deploy this template and Qoren provisions a dedicated, managed cloud environment: no Docker, VPS, or server upkeep. Tailor the persona, schedules, and tools, use the managed model key or bring your own, and the agent stays online with activity, usage, and spend in one dashboard.
Category
Support
Runtime
hermes
Scheduled tasks
2
Hosting
Fully managed
FAQ
Churn Analysis Agent template questions
Every cancellation gets an autopsy — the account's whole story assembled, an exit survey and win-back drafted, and the monthly pattern of why people really leave. It runs 2 scheduled tasks on a managed cloud environment.
Works well with
Templates that pair well with this one.
Deploy it alongside these to cover the whole workflow.
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